Tele Caller

Silgate Solutions Limited wants to bring on a Tele Caller for its Thane, Mumbai team. The team is filling 30 vacancies. Great for first-time job seekers. Salary is up to ₹25,000/month.

Employer’s description

.Make Outbound Calls, Generate Leads, Explain Products/Services, Follow Up With Customers, And Achieve Daily Calling/Sales Targets. Good Communication Skills And A Customer-Friendly Attitude Required. Freshers Can Apply. Type : Domestic, Outbound, Inbound, Sales | Languages : Telugu, Tamil, Bengali, Kannada, Marathi, Hindi, English

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Languages: Telugu, Tamil, Bengali, Kannada, Marathi, Hindi, English
• You are patient and calm under pressure

Salary and benefits

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 10:00AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Silgate Solutions Limited.