Service & Business Operations Coord...

Silicon Infotech has an opening for a Service & Business Operations Coord... based in Kothrud, Pune. You can earn up to ₹23,000/month.

Note from the employer

Looking For A Responsible & Systematic Person To Manage End-To-End Service, Amc, Repair & Rental Coordination, Including Service Software And Job Sheet Management, Pending Call Follow-Ups, Job Completion And Documentation, Amc Records And Renewals, Quotations And Invoicing, Filing, Basic Accounts Support, And Monthly Service/Engineer Assessment. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, English, Hindi

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, English, Hindi
• Someone patient and polite

What you get

You will be paid ₹17,500 – ₹23,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Kothrud, Pune, Maharashtra
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Silicon Infotech.