Banking Process Custome Service Des...

Start your next role as a Banking Process Custome Service Des... with Silver Stone in Sector 127 - Noida, Delhi. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Build And Maintain Strong, Long-Term Relationships With Key Clients And Stakeholders. Serve As The Primary Escalation Point For Customer Complaints Or Specialized Requests. Conduct Regular Check-Ins And Review Meetings To Ensure Client Satisfaction.

Your responsibilities

• Meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹16,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Active listening, CRM tools, Verbal communication, Typing speed
• Good English
• Freshers can apply
• Someone patient and polite

Position details

• Job location: Sector 127 - Noida, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Silver Stone reviews applications regularly.