Telecaller

Simran Management Services Pvt Ltd wants to bring on a Telecaller for its Ashram road, Ahmedabad team. No experience? You can still apply. The pay goes up to ₹11,000/month. The team is filling 5 vacancies.

Note from the employer

Customer Calling And Support For Jio Fiber Services, Handling Customer Queries, Plan Information, Installation Coordination, Complaint Resolution, And Sales Follow-Up.

What you get

Compensation: ₹10,000 – ₹11,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Complaint handling, Hindi and English, Typing speed, Active listening
• Female Only
• Basic English
• Freshers can apply

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Ashram road, Ahmedabad, Gujarat
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: On-site

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