Telecaller

A new Telecaller role is open at Sindhoora Square, Kengeri Satellite Town, Bengaluru. You can earn up to ₹16,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹13,000 – ₹16,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Job details

• Work location: Kengeri Satellite Town, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Sindhoora Square. It takes less than a minute.