Telecaller

Sinethita wants to bring on a Telecaller for its Patna Junction, Patna team. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: CRM tools, Typing speed, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Job details

• Work location: Patna Junction, Patna, Bihar
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Sinethita reviews applications regularly.