Telecaller

Singh Electrical is hiring a Telecaller in Sherpur, Ludhiana. The pay goes up to ₹16,000/month. There are 5 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Incentives Based On The Performance. Type : Sales, Outbound | Languages : English, Hindi, Punjabi

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound, Punjabi and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: English, Hindi, Punjabi

What the job involves

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Sherpur, Ludhiana, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

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