Telecaller

SIP Pvt Ltd wants to bring on a Telecaller for its Kphb, Hyderabad team. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹15,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Verbal communication, CRM tools, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Quick facts

• Job location: Kphb, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — SIP Pvt Ltd reviews applications regularly.