Telecaller

Sivisoftwares wants to bring on a Telecaller for its Bommanahalli, Bengaluru team. You can earn up to ₹30,000/month. The team is filling 10 vacancies.

In the employer’s words

We Are Looking For A Highly Motivated Telecaller To Be The Voice Of Our Company. You Will Be The First Point Of Contact For Our Prospective Clients, Responsible For Educating Them On Our Products And Scheduling High-Quality Meetings For Our Sales Team. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing | Languages : Kannada, English

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Kannada, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• Languages: Kannada, English
• Someone calm under pressure and patient

Position details

• Work location: Bommanahalli, Bengaluru, Karnataka
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sivisoftwares reviews applications regularly.