Telecaller

SK associate wants to bring on a Telecaller for its Guindy, Chennai team. The pay goes up to ₹35,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹18,000 – ₹35,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, CRM tools
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and polite

Quick facts

• Location: Guindy, Chennai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SK associate.