Telecaller

A new Telecaller role is open at SK Associates, Velachery, Chennai. You can earn up to ₹45,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Hindi and English
• Female Only
• No English required
• Freshers can apply
• A patient, polite attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹18,000 – ₹45,000 per month, based on skills and experience.

Position details

• Work location: Velachery, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with SK Associates.