Telecaller

SK Associates is looking for a Telecaller to join its team in Tambaram, Chennai. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Hindi and English, Complaint handling, Active listening, Verbal communication
• Female Only
• No English required
• Freshers can apply
• A patient, polite attitude

Position details

• Job location: Tambaram, Chennai, Tamil Nadu
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to SK Associates today.