Telecaller

A new Telecaller role is open at SK Marketing, Thillai Nagar, Tiruchirappalli. No experience? You can still apply. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Active listening, Hindi and English, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Thillai Nagar, Tiruchirappalli, Tamil Nadu
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to SK Marketing today.