Telecaller

SK Private Limited is hiring a Telecaller in Guindy, Chennai. Freshers can apply. The pay goes up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Verbal communication, CRM tools, Complaint handling, Hindi and English
• Female Only
• No English required
• Freshers can apply
• A customer-first, patient attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Work location: Guindy, Chennai, Tamil Nadu
• Work type: On-site
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by SK Private Limited.