Telecaller

Skill Konnect Services LLP wants to bring on a Telecaller for its Bowenpally, Hyderabad team. The team is filling 3 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Day-to-day work

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Verbal communication, Active listening, Hindi and English, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

Position details

• Job location: Bowenpally, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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