Telecaller

A new Telecaller role is open at Skillfort Institute, Navallur, Chennai. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Inbound, Outbound, Sales | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• Someone polite and patient

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Navallur, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Skillfort Institute reviews applications regularly.