Telecaller

Skiltrix Academy is looking for a Telecaller to join its team in Sitapura, Jaipur. The team is filling 15 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

Job at a glance

• Work location: Sitapura, Jaipur, Rajasthan
• Openings: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Skiltrix Academy today.