Senior Telecaller

Start your next role as a Senior Telecaller with Skm Enterprises in Patny, Hyderabad. No experience? You can still apply. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

We Are Hiring A Team Leader For Skm Enterprises To Manage And Guide The Telecalling Team. The Candidate Will Handle Daily Team Performance, Monitor Calls, Support Lead Generation Activities, And Ensure Target Achievement. The Team Leader Should Motivate Team Members, Provide Training And Maintain Reporting To Management. Type : Sales | Languages : Telugu, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Sales, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Telugu, Hindi, English

What the job involves

As a Senior Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Patny, Hyderabad, Telangana
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Skm Enterprises reviews applications regularly.