Tele Caller

Skv Associates is looking for a Tele Caller to join its team in Madiwala, Bengaluru. There are 10 open positions. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• You are patient and polite

Job at a glance

• Job location: Madiwala, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Skv Associates reviews applications regularly.