Telecaller

Join SKY Brokering as a Telecaller in New Palasia, Indore. The pay goes up to ₹14,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Typing speed, CRM tools, Verbal communication, Hindi and English
• Basic English
• Freshers can apply

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹12,000 – ₹14,000 per month.

Quick facts

• Location: New Palasia, Indore, Madhya Pradesh
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by SKY Brokering.