Telecaller Outbound

Sky Education Consultancy is looking for a Telecaller Outbound to join its team in Thillai Nagar, Tiruchirappalli. The pay goes up to ₹15,000/month. The team is filling 10 vacancies. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Sales, Domestic | Marketing | Languages : Malayalam, Telugu, Tamil, English | Preferred Experience In : Real Estate

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Malayalam, Marketing, Outbound, Real Estate, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Marketing
• Languages: Malayalam, Telugu, Tamil, English
• Preferred Experience In: Real Estate
• You are customer-first and polite

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Thillai Nagar, Tiruchirappalli, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:45 AM - 5:45 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 10

Click Apply to send your profile to Sky Education Consultancy. It takes less than a minute.