Telecaller Inbound

A new Telecaller Inbound role is open at Sky Enterprises, Goregaon West, Mumbai. No experience? You can still apply. There are 10 open positions. Salary is up to ₹20,000/month.

Note from the employer

A Telecaller Is Responsible For Gathering Leads And Producing Sales By Speaking With Prospective And Current Customers Over The Phone. Their Duties Include Gathering Information From The Target Market, Following Up With Customers To Provide New Products Or Services And Documenting Customer Feedback For Follow-Up Actions. Languages : English, Marathi, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• You are patient and calm under pressure

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Job details

• Location: Goregaon West, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Sky Enterprises. It takes less than a minute.