Team Leader

Looking for a Team Leader role in Ekkattuthangal, Chennai? Sky Home is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Tamil
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil
• Someone polite and patient

Quick facts

• Job location: Ekkattuthangal, Chennai, Tamil Nadu
• Work type: Work from office
• Vacancies: 5
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sky Home reviews applications regularly.