Block Coordinator

Sky King Renewable Pvt Limited is hiring a Block Coordinator in Rasulgarh, Bhubaneswar. Salary is up to ₹18,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Position details

• Job location: Rasulgarh, Bhubaneswar, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

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