Telecaller

Sky Line Enterprises wants to bring on a Telecaller for its Sangam Vihar, Delhi team. Freshers can apply. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Sangam Vihar, Delhi, Delhi
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sky Line Enterprises reviews applications regularly.