Operation Manager

Join Sky Wipers private limited as an Operation Manager in Navallur, Chennai. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

Employer’s description

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. More Than 2 Years Experience Compulsory. | Skills Needed : Email

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Email
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email
• Someone calm under pressure and patient

What you get

You will be paid ₹25,000 per month.

Your responsibilities

As an Operation Manager, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Work location: Navallur, Chennai, Tamil Nadu
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sky Wipers private limited.