Tele Caller

A new Tele Caller role is open at Skyera, Udhna, Surat. There are 10 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Responsible For Lead Generation Good Communication Skillsshould Handle Inbound And Outbound Callsshould Explain The Features And Benefits Of Productshould Capable Of Taking Proper Follow Ups. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Gujarati, Hindi, English

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Gujarati, Hindi, English
• A calm under pressure, polite attitude

Position details

• Work location: Udhna, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Skyera reviews applications regularly.