Telecaller

A new Telecaller role is open at Skyfusion Services Private Limited, Indirapuram - Ghaziabad, Delhi. There are 15 open positions. Great for first-time job seekers. Salary is up to ₹16,500/month.

In the employer’s words

Customer Service Representatives Answer Questions Or Requests From Customers Or The Public. They Typically Provide Services By Phone, But Some Also Interact With Customers Face To Face, By Email Or Text, Via Live Chat, And Through Social Media. The Specific Duties Of Customer Service Representatives Vary By Industry. Type : Inbound, Domestic | Languages : Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹14,000 – ₹16,500 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Job location: Indirapuram - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Skyfusion Services Private Limited.