Team Leader

Skywings Advisors Private Limited has an opening for a Team Leader based in Rudrapur. There are 10 open positions. You can earn up to ₹30,000/month.

Employer’s description

Lead And Manage Telecalling Team For Lead Generation & Sales Conversionmonitor Daily Calling Performance And Ensure Targets Are Achievedtrain, Guide And Motivate Team Membersdevelop Calling Scripts And Improve Conversion Ratiohandle Escalations And Support Team In Closing Deals. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹25,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• You are calm under pressure and customer-first

Job details

• Job location: Rudrapur, Uttarakhand
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Skywings Advisors Private Limited.