Banking Telecallers

Looking for a Banking Telecallers role in Guntur? Slv Associates is hiring now. The team is filling 15 vacancies. You can earn up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Hindi and English, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Position details

• Location: Guntur, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Slv Associates today.