Recovery Executive

Sm Consultancy is hiring a Recovery Executive in Wagholi, Pune. Salary is up to ₹13,000/month. The team is filling 15 vacancies. No experience? You can still apply.

Note from the employer

- Contact Customers Via Phone And In-Person To Recover Overdue Loan Payments.- Maintain Professional Communication While Explaining Repayment Obligations.- Negotiate Repayment Schedules And Ensure Timely Collections.- Keep Accurate Records Of Recovery Activities And Customer Interactions. Type : Outbound, Domestic | Languages : Marathi, Hindi

Key responsibilities

As a Recovery Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, Hindi, Marathi and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi
• A customer-first, calm under pressure attitude

Pay and perks

You will be paid ₹10,000 – ₹13,000 per month.

Job at a glance

• Location: Wagholi, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 15
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sm Consultancy.