Voice Process Associate

SM HR Nexus wants to bring on a Voice Process Associate for its Kanthanchavadi, Chennai team. Great for first-time job seekers. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

Hiring Customer Support Executive (Voice Process) Location: Perungudi, Chennai Role: Bpo / Customer Support Voice Process Openings: 50 Positions Eligibility Minimum 12Th Pass Candidates Can Apply Ug Graduates Are Preferred Freshers And Experienced Candidates Can Apply Good English Communication Skills Are Mandatory Good Listening . Languages : Tamil, English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Tamil
• Female Only
• Basic English
• Good English
• Freshers can apply
• Languages: Tamil, English
• Someone polite and customer-first

Job details

• Work location: Kanthanchavadi, Chennai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 5:00 PM | Monday to Friday
• Work type: On-site
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — SM HR Nexus reviews applications regularly.