Team Leader (Tl)

Start your next role as a Team Leader (Tl) with Sm Services in Katraj Kondhwa Road, Pune. Salary is up to ₹30,000/month. No experience? You can still apply. The team is filling 3 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and patient

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Job location: Katraj Kondhwa Road, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 3
• Employment type: Full time

Ready to start? Upload your resume and apply to Sm Services today.