Field Collection Executive

SMA ( Sri Manjunath Associates) has an opening for a Field Collection Executive based in Whitefield, Bengaluru. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

What you will do

As a Field Collection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Whitefield, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to SMA ( Sri Manjunath Associates) today.