Field Collection Executive

Join SMA ( Sri Manjunath Associates) as a Field Collection Executive in Kanakapura, Bengaluru. There are 30 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Active listening, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Quick facts

• Job location: Kanakapura, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: On-site

Ready to start? Upload your resume and apply to SMA ( Sri Manjunath Associates) today.