Field Collection Executive

SMA ( Sri Manjunath Associates) wants to bring on a Field Collection Executive for its Sharadadevi Nagar, Mysuru team. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Job location: Sharadadevi Nagar, Mysuru, Karnataka
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — SMA ( Sri Manjunath Associates) reviews applications regularly.