Ecommerce Sales Executive

Join Smart Care India as an Ecommerce Sales Executive in Patel Nagar - Ghaziabad, Delhi. The pay goes up to ₹18,000/month.

Note from the employer

Handling Ecommerce Sales And Generating Sales Through Tele Calling. More Than 2 Years Experience Compulsory.

Compensation

Compensation: ₹16,000 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Active listening, CRM tools and Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Job at a glance

• Work location: Patel Nagar - Ghaziabad, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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