Telecalling

A new Telecalling role is open at Smart Fin Service, Manali, Chennai. 3 candidates will be hired for this role. Salary is up to ₹12,000/month.

Note from the employer

Insurance Tell Calling. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Tamil, English

Roles and responsibilities

As a Telecalling, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Marketing, Sales, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Tamil, English
• You are calm under pressure and patient

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Manali, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 3
• Job type: Full time
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smart Fin Service reviews applications regularly.