Customer Care Executive (Cce)

Smart Hr Services wants to bring on a Customer Care Executive (Cce) for its Thane, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹30,000/month. No experience? You can still apply.

Note from the employer

Handle Inbound And Outbound Customer Calls In A Professional Manner.Respond To Customer Emails And Online Queries Promptly.Resolve Customer Complaints And Issues Efficiently.Maintain Accurate Records Of Customer Interactions.Provide Product And Service Information To Customers.Escalate Unresolved Issues To The Appropriate Department.Meet Perf. Type : Inbound, Domestic, International | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Hindi, English
• A self-motivated, persuasive attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Share market and competitor feedback with the team.
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets
• Explain products and offers clearly and handle objections

Position details

• Work location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Smart Hr Services today.