International Bpo Executive

Smart Hr Services wants to bring on an International Bpo Executive for its Ghansoli, Mumbai team. You can earn up to ₹35,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : Hindi, English

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: Hindi, English
• Someone calm under pressure and customer-first

What you get

You will be paid ₹19,000 – ₹35,000 per month.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Hr Services.