Telecalling Executive

Smart international is looking for a Telecalling Executive to join its team in RS Puram, Coimbatore. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

In the employer’s words

Need Telecalling Executive. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• A customer-first, calm under pressure attitude

Quick facts

• Job location: RS Puram, Coimbatore, Tamil Nadu
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smart international.