Manager

Smart Om Solution wants to bring on a Manager for its Jabalpur team. Salary is up to ₹11,000/month. Great for first-time job seekers. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Inbound, Outbound | Languages : English, Hindi

What you get

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Hindi
• A patient, calm under pressure attitude

Position details

• Job location: Jabalpur, Madhya Pradesh
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Smart Om Solution. It takes less than a minute.