Tele Caller

A new Tele Caller role is open at Smart om solution, Napier Town, Jabalpur. Freshers can apply. The pay goes up to ₹9,000/month. The team is filling 10 vacancies.

Employer’s description

Source Candidates From Job Portals And Social Media. Screen Resumes And Shortlist Suitable Candidates. Conduct Telephonic Interviews. Schedule And Coordinate Interviews. Follow Up With Candidates Until Joining. Maintain Recruitment Records And Reports. Achieve Hiring And Joining .

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: Active listening, Hindi and English, CRM tools, Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone polite and customer-first

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹7,000 – ₹9,000 per month.

Job at a glance

• Location: Napier Town, Jabalpur, Madhya Pradesh
• Interview timings: Telephoni
• Openings: 10
• Employment type: Full time
• Timings: Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Smart om solution reviews applications regularly.