Telecaller

Smart Om Solution has an opening for a Telecaller based in Gorakhpur, Jabalpur. There are 30 open positions. Salary is up to ₹8,000/month. Great for first-time job seekers.

Employer’s description

Interested Candidates Ko Outbound Calls Karna. Job Profile, Salary, Incentive Aur Joining Process Explain Karna. Candidate Ki Eligibility Verify Karna. Candidate Ke Doubts Clear Karke Joining Ke Liye Motivate Karna. Required Documents Aur Onboarding Process Mein Guide Karna. Daily Follow-Up Karke Candidate Ki Joining Ensure Karna.

Salary and benefits

The salary for this role is ₹7,000 – ₹8,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Ideal for freshers starting their career
• Education: Below 10th
• Comfortable with Complaint handling, Active listening, Typing speed, CRM tools
• No English required
• Freshers can apply

Job at a glance

• Job location: Gorakhpur, Jabalpur, Madhya Pradesh
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Om Solution.