Telecaller

Start your next role as a Telecaller with Smart om solution in Napier Town, Jabalpur. The team is filling 15 vacancies. You can earn up to ₹8,000/month.

Employer’s description

Hiring Delivery Boys Through Calls And Whatsapp Posting Jobs On Workindia, Apna & Other Job Portals Screening Candidates And Explaining Job Details Scheduling Onboarding And Joining Process Maintaining Daily Hiring Records And Follow-Ups Handling Candidate Queries Professionally.

Eligibility

• Open to freshers
• Below 10th or equivalent
• Good knowledge of Typing speed, Active listening, Complaint handling and CRM tools
• No English required
• Freshers can apply
• You are polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹7,000 – ₹8,000 per month.

Job details

• Work location: Napier Town, Jabalpur, Madhya Pradesh
• Work mode: Office-based
• Shift: Monday to Saturday
• Interview timings: Monday to Saturday
• Employment type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Smart om solution today.