Telecalling Officer

Looking for a Telecalling Officer role in Gorakhpur, Jabalpur? Smart Om Solution is hiring now. 30 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹12,000/month.

Note from the employer

We Are Looking For A Motivated And Target-Oriented Hr Recruiter To Join Our Recruitment Team. Candidate Sourcing, Tele Calling, Screening, Interview Coordination, Candidate Follow-Up, Joining Coordination, Database Management, Daily Reporting, And Achieving Recruitment Targets. Communication, Recruitment, Tele Callin, Candidate Handling, Follow-Up.

What you will do

As a Telecalling Officer, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, CRM tools
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Gorakhpur, Jabalpur, Madhya Pradesh
• Openings: 30
• Job type: Full time
• Shift: Monday to Saturday
• Interview: TELEPHONIC
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Om Solution.