Telecalling Team Leader

Smart om solution wants to bring on a Telecalling Team Leader for its Wright Town, Jabalpur team. No experience? You can still apply. There are 2 open positions. You can earn up to ₹8,000/month.

Note from the employer

10 Se 15 Recruiters Ki Team Handle Karna Daily Task Assign Karna Attendance & Discipline Maintain Karna 2. Target Achievement Daily / Weekly Hiring Targets Set Karna Ensure Karna Ki Team Calls + Joining Targets Complete Kare Low Performers Ko Improve Karna Har 23 Ghante Performance Check Call, Interested, Joining Track Karna Daily Report Maintain.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹7,000 – ₹8,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Job details

• Work location: Wright Town, Jabalpur, Madhya Pradesh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2

Click Apply to send your profile to Smart om solution. It takes less than a minute.