Field Collection Executive

Smart One Solution is looking for a Field Collection Executive to join its team in Rohini Sec 8, Delhi. There are 10 open positions. Salary is up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Rohini Sec 8, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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