Telecaller

A new Telecaller role is open at Smart Scholar Educational Consultants, Guntur. There are 4 open positions. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Active listening and Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹5,000 – ₹15,000 per month.

Position details

• Work location: Guntur, Andhra Pradesh
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Smart Scholar Educational Consultants today.