Telecaller

Looking for a Telecaller role in Kherado, Alwar? Smart Skill Group Alwar is hiring now. The pay goes up to ₹11,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹8,000 – ₹11,000 per month.

What the job involves

As a Telecaller, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• You are patient and polite

Position details

• Work location: Kherado, Alwar, Rajasthan
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Smart Skill Group Alwar reviews applications regularly.